How Frictionless Checkout Can Help You Solve Your Labor Woes
Grocery stores and chains are struggling with the lack of available labor in today’s marketplace,and this makes it tough to keep up with store traffic, online ordering, curbside pickups, andcustomer service needs. As unemployment has dipped near 50-year lows and...
Why Adding Self-Checkout Doesn’t Mean Selling Your Mom-and-Pop Soul
Many independent and small mom-and-pop grocers maintain that it’s a good thing to not haveself-checkout. They believe that it’s part of what makes them special, and it helps createcustomer loyalty by keeping their stores focused on personalized service. This point of...
Improving Grocery Shopping Experience with New Technology
Over the past year, the grocery industry has entered an entirely new world and faced new challenges. This has pushed retailers to look into how to improve grocery shopping experience for their customers. Independent grocers must keep up with changing customer...
Next Steps to Optimize Your Grocery E-Commerce
Just a few years ago, investments in digital grocery services such as online ordering, curbside pickups, and home deliveries were considered speculative and experimental. Many big industry players and analysts were forecasting an eventual online grocery boom, but it...
Attract and Retain Grocery Customers with Frictionless Point of Sale
Frictionless point of sale (POS) is key if your grocery store wants to attract and retain customers. The last thing people want when checking out at a grocery store is long lines and further delays. When products won’t scan on the first try or coupons and loyalty...
What Are The Labor Shortage Solutions For Independent Grocers?
The past year has been both a challenge and an opportunity for independent grocers. They've had to deal with the difficulties of adapting to a pandemic while benefiting from a huge increase in grocery demand and sales. As COVID-19 vaccines continued to roll out, the...
July Self-Checkout Webinar
Give your shoppers what they want. How would you like to improve your shoppers experience, increase their basket size, and reduce front-end labor? Join DCR for a 1 hour webinar with Self-Checkout experts from Toshiba to learn how! Join Us And Learn How To: ...
A Few Tips on PCI Basics
In the previous article, A Brief History of PCI Compliance, we discussed why you need to be PCI compliant and the reasons for the compliance issue in the first place. In this article, we will offer a few tips on PCI basics. A quick word before we begin, however. This...
POS Security : 8 Tips to Help Prevent a Breach
With all of the breaches in the news lately, it is time businesses think twice about the security and safety of their data Here is a list of 8 things you can do to help prevent a breach and the resulting damage to your reputation, customer base and profits: 1 - Do NOT...
Data Breaches Destroy Reputations
In wake of the recent security breaches to Home Depot, Jimmy John’s, and other businesses, it is time to ask yourself a few questions. What will your customers do if you are breached and lose their credit card information? Will they STOP trusting you with their...